Life at Vector Consulting Group
At Vector Consulting Group, people, their values, and aspirations are the glue that binds the company together. Its unique culture of inclusion and shared responsibility has enabled the company to achieve and maintain low attrition rates since inception in an industry infamous for high attrition rates of as much as 15% to 25%.
This has helped Vector offer high-quality implementation experience to client organizations and to continually build on its depth of expertise. Thanks to this, in the last decade of its existence, Vector has significantly shortened the time required to deliver results to clients.
The enabling factors for maintaining this unique culture are some HR practices that are unprecedented in the Indian corporate industry.
Infinite Leave Policy
Vector Consultants are allowed to avail as many leaves as they require. This has enabled consultants, who travel extensively, to achieve work-life balance. This policy is a win-win for both the consultants and the organization.
Most organizations tend to have a one size fits all approach to their leave policy. But we at Vector realized that this is not ideal. At times, consultants may avail leaves just to avoid their lapse, even when they do not need them. On the other hand, at times, consultants may need more leave days than stipulated. At Vector, we felt that the best person to decide when and how many leaves to take is best decided by individual Vector consultants. That is why at Vector consulting group, we have an unlimited leave policy. The Vector consultant decides for himself and informs. No questions asked!
Vector does not have an appraisal system. Instead, it has an open quarterly feedback system where coaches sit with consultants to give feedback and actionable points to improve on the skill/knowledge gaps. The system is focused on enhancing skills and knowledge of consultants to help them take up varied roles in the organization.
The reason why Vector does not have an appraisal system is because most appraisal systems in traditional companies are designed to create internal competition that comes in the way of effective collaboration and great performance. At the same time, promoting individual excellence is also important for us. Therefore, to resolve this conflict between collaboration and competition, we at Vector Consulting Group, borrowed ideas from the world of martial arts. At Vector, every individual competes with himself to reach a higher skill level, and Vector consultants do not have positions or designations. Instead we have skill based belts that every consultant can aspire to without any limitation of available positions on a hierarchy.
Vector works on principles of self-organization; decision-making is managed in small groups. No single individual has authority over others. Every decision is taken via buy-in and persuasion.
This is very different from most organizations that typically have a clear command and control structure. At Vector, we realized that this rigid culture in which individuals hesitate to disagree with their bosses can be detrimental to creativity and scientific thinking required in a consulting company. To create an environment that is free of fear, and is innovative while also having stability, decision making in Vector is based on the principles of self-organization. All decisions are taken based on complete consensus of small groups.
No Individual Targets
Instead of giving a target and leaving consultants to find a way to reach the numbers, Vector focuses on enabling its employees to reach the goals. Vector believes that such targets usually encourage short cuts and come in the way of sustainable performance. The focus is on active management directed toward removing hurdles to rapid implementation.
Unlike Vector, most companies tend to hold individual managers accountable for business targets. The assumption these firms make is that each individual has the authority to fully impact these targets. But we, at Vector, realized that sustained performance not only requires individual merit, but is also a function of environmental factors and the support received from others. Since these systemic factors are ignored by setting individual targets, this practice very often leads to disharmony and below par performance. Hence at Vector consulting group, we have abandoned individual targets, and instead take collective responsibility for performance improvement.
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