There are erratic cycles of starvation and overloading at some units in the plant/s.
The production plan tends to be rescheduled.
Often, there are conflicts between departments about material availability.
Purchase staff has to expedite with vendors.
Airfreight / courier charges / demurrage charges / penalties are being incurred.
Management has to intervene at times to ensure timely delivery of orders.
The company has lost sales opportunities because of unreliable deliveries.
There is conflict between sales and operations about the variety that should be offered in the market.
The company has not been able to consistently(y-o-y) grow share of business with any single customer.
Time taken for assortment completion for an order is very high.
The company is not often in a good position for price negotiations.
There is constant threat of losing customers.
What is your monthly dispatch pattern of orders?
Most of the time the sample development time is inadequate.
There is conflict between allocating capacity between sample production and regular production.