Restoring Business Harmony

Many organizations have achieved significant financial and operational results by aligning their functions to the principles of the Theory of Constraints (TOC). Interestingly, behind these numbers also run untold stories of the transformation of the work lives of managers. These stories are about how stress and disharmony among managers receded and eventually disappeared; relationships between people, departments and business partnerships became imbued with harmony! So all-pervasive was the influence of these solutions that some managers pronounced these implementations akin to an intervention by the human resource department!

So, how was it that a business solution also became a panacea for organisational stress and disharmony? How could a change in shop floor material management or distribution methodology or a new way of managing projects impact work lives? To answer the question, we need to understand sources of stress and disharmony in workplaces.